After-sales & Risk Control FAQ

Warranty, claims, defect handling and buyer risk mitigation.
  • QHow do you handle quality issues with orders?

    A

    Our production process includes pre-production sample approval and bulk shipment random inspection. Our defect rate is below 0.3%. In the event of any quality issue attributable to our production, we will work with you in good faith to arrange rework, replacement, or an appropriate compensation plan as specified in the contract terms.

    Updated 2026-08-10
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